Consumer Complaint Detail

TOYOTA / PRIUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001113815 Incident Date: Oct, 31 2001
Consumer's City: SANTA CRUZ Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT2BK12U810 Date added to File: May, 23 2021
Date Complaint Received: Jul, 23 2007 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 toyota prius rear alignment customer states that the rear tires cannot be aligned due to the construction of the vehicle**cc upon taking the vehicle on the date of deliver the consumer noticed the swaying of the rear end of the car and the rear tires were be severely worn. the dealer tried numerous times to fix the defect but to no avail, the tires would deteriorating every 3,000 miles. the consumer stated the dealer informed him there was nothing that they could do. the consumer was told to return to the dealer every 3,000 miles to inspect the tires. that task was done up until november 2006 until the consumer was informed yet again to purchase 4 new tires. the consumer took the vehicle to another dealer in february who informed him the rear axle was bent causing the defect. the consumer has since tried to contact the original dealer and manufacturer who informed him to pursue the dealer or take it to a government agency. *tr