Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001118575 Incident Date: Sep, 05 2001
Consumer's City: TULLAHOMA Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Sep, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 12 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For 6 years my 2001 pontiac grand prix gt 3.8l v6 was the ideal car. i never had any problems with it. i fully expected the car to give me at least another 5 good years of service. the car was properly maintained - oil/fluids checked and changed regularly. i had new tires/brakes put on the car 8 mos. ago and they commented on how great the car ran, especially for it's age. i had them also check all of the belts, hoses, etc. while they were there and they assured me the car was in great shape and i was not even scheduled for a tune up for another 20,000 mi.. on sept. 6, 2007, i parked my car, turned off the engine, went inside my home for approximately 5 min., then returned to my car to find smoke and flames coming from under the hood. the fire dept. responded quickly but the car was a total loss. it was parked under the carport and had i not been thinking clearly and opened the hood to try to extinguish the fire myself, my home could also have been severly damaged (at best). i have learned over the last 24 hrs. that this very thing has happened to many others. after everything i have read, i don't understand why a recall was never issued or at the very least why i was not made aware that there was a possibility of this happening. i had absolutely no warning. this is more than a minor malfunction or inconvenience. the car is a complete loss and had i not been leaving so soon after shutting off the engine, my home could have been destroyed as well. as it stands, i am without a car (insurance is providing a rental), my carpet is stained with soot, and there is that very distictive odor that greets me when i pull in to the carport and enter my home. a friendly reminder, i guess, to not let my children sit in the back seat while i run inside (15 feet from the car) to grab that letter i need to take to the post office. *jb