| Components - Details | |
|---|---|
| NHTSA Complaint Number: 001122139 | Incident Date: Jan, 31 2001 |
| Consumer's City: TRACY | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: TAHOE | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNEK13T71J | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 24 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased brand new 2001 chevy tahoe and within first 3 months noticed oil level was lower than expected. began 'oil consumption' test with tracy dealership that extended into 2004 until they finally agreed 2 tear down the engine...all 3 years was ongoing oil loss within the engine! they only went 2 the cylinder heads despite several requests by expert mechanic's advice 2 go further into the piston level. tracy chevrolet reported their findings as 'parts missing from cylinder heads from original engine assembly'. gm's ceo promised 2 replace my engine if the oil consumption wasn't fixed. within 1 month of that repair, oil loss continued. another 'oil consumption' test scenario was established and another 3 years passed with me reporting 2 them every 500 miles for oil level checks. again, 3 years passed before they finally decided 2 tear the engine down again. (3/7/07). the cylinder heads were fine so gm recommended that they go down 2 the piston level (sound familiar??) where they found another missing part from original factory assembly! (oil control rings) they tried 2 have me accept they were doing me a favor as i was now out of warranty. i had 2 remind them that i reported this 2 them well within my 1st year, they were responsible for delaying appropriate repairs, and now, this engine was probably missing other parts. i was holding them 2 their original promise of replacing my engine. the ceo's office has it well documented yet they are going back on their promise and want me 2 just keep an unsafe, unreliable engine. they can't guarantee that other vital parts aren't missing and i doubt any of them would feel safe with this engine. can you tell me what damage has occurred 2 other engine parts due 2 this extensive prolonged oil loss? they refuse 2 provide any further assistance, information, or my replacement engine. they are offering me instead 3 free oil changes for 6 years of worry, inconvenience, and enduring their complacency with this safety issue. *jb |
