Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001122557 Incident Date: Jul, 31 2001
Consumer's City: MILLBRAE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSG69M71M Date added to File: May, 23 2021
Date Complaint Received: Oct, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Approximately 3 months after purchasing my 2001 jetta, i noticed a crayon/wax smell throughout the interior of the car. every one of my passengers has commented on the pungency of the crayon smell. a couple months later, i brought my car in to be serviced and notified the dealer of this smell, and he responded that this was the "standard volkswagen smell". other subsequent dealerships have claimed that they have never even heard of this smell before. on hot days, the smell becomes grossly pungent and has caused me and my passengers headaches and nausea. the smell even stays in my clothes for days. i am afraid whether this smell is toxic. *jb