Consumer Complaint Detail

DODGE / RAM 3500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001146879 Incident Date: Mar, 04 2001
Consumer's City: BONAIRE Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MC336XXJ Date added to File: May, 25 2021
Date Complaint Received: May, 16 2001 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was coming to a stop and upper ball joint on the left side popped out. it felt like vehicle hit a pothole. front tire was out at bottom and top toward the center of vehicle. also, steering wheel went to a 25 degree to keep it straight in road. this was second time this happened to right side. first time dealer fixed it. but, consumer did not want them to repair it again because problem was not being rectified. consumer was trying to go through arbitration. *ak this has happened on the left and right sides, consumer filed arbitration and it was ruled that chrysler buy back the vehicle. *slc