Consumer Complaint Detail

FORD / CROWN VICTORIA / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001159241 Incident Date: Oct, 16 2001
Consumer's City: STERLING HEIGHTS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2FAFP74W71X Date added to File: May, 25 2021
Date Complaint Received: Nov, 12 2001 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumers vehicle was involved in a frontal crash while traveling approximately 45 to 50 mph, upon impact frontal air bags failed to deploy, shoulder belt failed to restrain driver, driver experienced muscle pains in neck/shoulder, and back areas, insurance company concluded the air bag should have deployed.*akconsumer stated manufacturer and dealer are not willing to assist in finding out why the restraint system failed, consumer stated the passenger side airbag did deploy, however the driver side did not.*jb