Consumer Complaint Detail

MERCURY / MYSTIQUE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001159508 Incident Date: Nov, 13 2001
Consumer's City: DETROIT Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM66L1WK Date added to File: May, 25 2021
Date Complaint Received: Nov, 18 2001 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 18 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took vehicle in for recall 01v255000 repairs. dealership fixed problem, but recall remedy failed. also coil spring was fractured when vehicle was in for recall repairs. *ak consumer stated vehicle was taken in for corroded coil spring, and shield were put on not knowing that the coil was fractured, when consumer arrived to pick up the vehicle it was leaning and rattling, consumer then pointed out that the coil spring was broken because of it leaning, dealer informed consumer that struts were needed, consumer stated if the coil springs had not went bad there would be no need for struts.*slc