Consumer Complaint Detail

VOLVO / 854 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001193154 Incident Date: Feb, 23 2001
Consumer's City: TRACY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: 854 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LS5829V2 Date added to File: May, 16 2021
Date Complaint Received: Dec, 12 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 22 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My vehicle is a 1997 volvo 850r, i'm the second owner of the vehicle. the volvo is a soild car but the 850 series have a defect with the abs/tracs module, this sets a code on your obdii and it clears when you restart the car. the issue at hand is that it's a safety issue because the control module sees a fault and deactivates the abs/tracs control module and you no longer have an abs on the vehicle and it's very dangerous if it's raining, snowing or a sudden stop on the freeway. the wheels will lock giving you a greater chance to cause an accident. so far i've been lucky, i spoke to the volvo dealer directly to see if they can change this unit under the volvo vip warranty and i was told that it was not covered and the new unit cost around $600.00 without labor. i feel that volvo should be held responsible in changing this abs/tracs control module, lot's of volvo 850's and s70 owners have changed this part with vehicles in the 40,000 to 60,000 mile range. the cause it's a hair line fracture on the circuit board that sets the fault, too me that sounds like a manufacturers defect and bad qa control. i hope that this complanit will not just get pushed aside and hold volvo liable for this since it's a safety issue. the reason why i bought a volvo is beacuse safety is their #1 product.