Consumer Complaint Detail

SUBARU / OUTBACK / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001196693 Incident Date: Jun, 24 2001
Consumer's City: JACKSON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH806817 Date added to File: May, 16 2021
Date Complaint Received: Jan, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 03 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two catastrophic wiring failures in main computer wiring led to vehicle suddenly going dead. first at 3000 miles traced to short in main relay which was replaced. second at 16,000 miles traced to short in wire harness under the passenger footwell. poor design placed the essential computer wires under the passenger footwell where it gets constant pressure wear. dealer replaced wires inside harness and added cushioning around it. the second failure creates doubt that the first failure was due to a defective main relay. both failure caused the vehicle to be dead. both had no warning except the first time the temperature light came on immediately before the car went dead.