Consumer Complaint Detail

TOYOTA / SIENNA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001204730 Incident Date: Dec, 15 2001
Consumer's City: CARSON CITY Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Wheels:lugs/nuts/bolts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13CXYU Date added to File: May, 25 2021
Date Complaint Received: Mar, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vin [xxx]. electrically operated sliding door opens and cannot be closed. dealer and importer do not think they are responsible for this safety defect (out of warranty). my daughter's sienna, vin [xxx], which is a year younger has the identical problem, so does one of her friend's sienna. i don't have that vehicle's vin but i could get it. toyota claims : no safety issue, defects are coincidental. right!!! their investigators should take probability 101 at their local community college. to top it all, the repair costs $750. what an insult! before i forget; my sienna had two wheel mounting studs shear off. i torque the nuts myself with a torque wrench set at 85 lb/ft. i suppose this is not a safety defect either since there are five studs holding the wheel. since the importer is not concerned, perhaps they will be when you add this information to your database. *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr