Consumer Complaint Detail

TOYOTA / SIENNA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001220272 Incident Date: Jun, 14 2001
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C71U Date added to File: May, 25 2021
Date Complaint Received: Jun, 27 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 10 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 toyota sienna le, manufactured in october 2000, both back sliding door handle buttons stick during hot weather preventing opening or closing of the door. if the door is open when the button sticks then you cannot shut the door. if the door is closed when the button sticks then you cannot open the door from the inside or the outside using the outside handle. the doors stay stuck until the button pops back out usually when the inside of the car temperature cools down. my children have been able to get out by going through the front doors of the van but an elderly person might not be able to do this and would be trapped in the back with both doors stuck shut. there is a service advisory for this problem dated oct. 27, 2000 for years 1998-2000 but there is nothing for 2001. the toyota extra care platinum extended warranty will not cover this problem because it is supposedly a button problem and not a mechanical problem. there is also a problem with water leaking in the trunk. we have not figured out were it is coming from yet. *nlm