Consumer Complaint Detail

CONTINENTAL / CONTITRAC AW / 9999

ADTO44U309

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001220628 Incident Date: Nov, 19 2001
Consumer's City: GRAPEVINE Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Continental Tire the Americas, LLC
Model Name: CONTITRAC AW Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMRU27A4YL Date added to File: May, 25 2021
Date Complaint Received: Jun, 08 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Nar 06-10-2003. *mr the consumer was contacted by continental customer relations department about her tires being apart of a reference recall program , despite the confirmations and the consistent problems with the tires they have not been replaced and the only accommodations offered by a representative of continental was 20% off a set of replacement tires. the consumer was very outraged and disappointed how continental has handled matters and was looking forward to swiftly resolving the situation. (daughter marina shear on behalf of her mother ellie hicks.) *cb on several occasions as the consumer was having her vehicle serviced, she was assured the tires were ok. five days before the recall was received, one of the tires felt spongy, it was discovered the tire was low and on a second occasion one of the tires experienced a blowout