Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001223844 Incident Date: May, 31 2001
Consumer's City: LYNN Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM74W51X Date added to File: May, 25 2021
Date Complaint Received: Jul, 27 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving at 40 mph, the vehicle shimmied in the front. the vehicle was taken to the dealership, where the mechanic re-balanced and aligned the tires. the problem still existed after being taken to an independent mechanic. this was an on going problem since the beginning of purchase. the consumer had an adjudication to take the vehicle back to the dealership. *ak the vehicle had been back to the dealer on many occasions for the shimmy in the front. the dealership replaced all four tires and the driveshaft assembly. the vehicle developed an oil leak that was also ongoing, so the dealer replaced the oil pan/oil pan gasket and the rear main crank shaft seal. the ignition coil assembly had to be replaced as well. when the weather was cold, the hood would not pop open and the right front door did not close properly. *scc *jb