Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001239944 Incident Date: Mar, 31 2001
Consumer's City: REHOBOTH Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP54L9TB Date added to File: May, 25 2021
Date Complaint Received: Sep, 30 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Dec, 13 1995
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle's air bag failed on 1996 dodge grand caravan.*mr in april 2001 the vehicles air bag light illuminated and remained on. the vehicle was taken to the dealer who indicated that the air bag failed. the dealer replaced the air bag along with the clockspring. the consumer paid $842.92 for the replacement. in january 2001 the consumer received a recall notice related to the clockspring assembly. the manufacturer was contacted and reimbursed the consumer $152. which they deemed was enough to cover the clockspring assembly. the consumer contested the amount of the reimbursement but has not heard from the manufacturer regarding the matter. *nlm