Consumer Complaint Detail

TOYOTA / CAMRY / 1996

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001246773 Incident Date: Dec, 05 2001
Consumer's City: WATSONVILLE Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: CAMRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 22 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 10 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My airbags deployed for no apparent reason while i was driving, with a passenger, approximately 25 mph, on a slight incline on a back country road, in the mid afternoon. i notified toyota santa cruz, where i had purchased the camry new in 1996, and they essentially did nothing. i notified toyota's regional office and i met with an agent from there who inspected my car at toyota santa cruz. he found evidence a rock had hit a stabilizing bar underneath. i reported having not seen or hit a rock on the day of the incident. i was told to await toyota's decision in the mail within 10 days. they concluded my air bags had deployed appropriately. my witness and i wrote back to the legal department, where we had been referred, disputing their conclusion twice, and both times the response was that their conclusion was final. i am confined to only being able to communicate with the legal department by mail. meanwhile, i am driving with no airbags now for close to 2 years. toyota has prompted me to get my air bag light fixed since the deployment, but that is all. and my horn doesn't work normally now that the vinyl is ripped open in the center of the steering wheel. i intentionally bought the camry for it's safety record. i am in disbelief that toyota cares so little for safety. please, please help me. *la