Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001253431 Incident Date: Sep, 19 2001
Consumer's City: WESTMINSTER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWRA81H2VM Date added to File: May, 25 2021
Date Complaint Received: Jan, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 18 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a used 1997 vw jetta gl in november of 1999. when i purchased the car, the dealership refused to give me a warranty. they said that they didn't offer the warranty with cars over 55,000 miles, mine had 55,500 miles. in late september of 2001 (69342 miles), my automatic transmission went out, during rush hour, in a high traffic area. about 1-2 months prior i had the transmission serviced, including a fluid change. i was forced to replace my transmission, and had several problems with it after. the shop that i had replace it said that they have seen many jetta's with this problem. i still am having problems, with the car. problems include: check engine light clicks on and off for no reason, not starting in warmer weather, irregular idleing, and sticky locks. i am aware that these cars have electrial problems that could cause unsafe conditions. i do not believe that the customer should be forced to pay for these coastly repairs, when so many cases exsits. *la