Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001258279 Incident Date: Aug, 27 2001
Consumer's City: MARIETTA Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCD21C6YM Date added to File: May, 25 2021
Date Complaint Received: Feb, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Numerous nuisance problems since purchase of this vehicle as follows: passenger window will not close with electric switch at 42,000 miles, trunk latch defective at 35,000 miles so that trunk relocks prematurely, electric mirror switch broken at 35.000 miles, horn inoperative at 35,000 mi, floor mat snaps nearly all broke at 35,000 and were no longer available, driver window switch broke at 20,000 mi. leaving window in open position, ignition lock cylinder broken at 19,000 mi. leaving radio on after car turned off, cigarette lighter inoperative upon purchase, air bag light on spontaneously at17,000 mi., passenger vanity mirror spontaneously broken at 17,000 and then again immediately after replacement by dealer. finally car stalled at 31,000 mi. dealer claimed that new clutch was needed. nondealer, however, found that when dealer had inspected engine after a collision 3 months earlier, they had not put bolts back on properly, causing bolts to be lost likely one at a time over the 3 months. transmission slipped when last bolt was lost (which i had found on the road at the time of the stall). dealer is incompetent and irresponsible. complaint filed with manager who made no amends. run, don't walk, away from any vw!!!!*ak