Consumer Complaint Detail

HONDA / ODYSSEY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001258896 Incident Date: Jan, 29 2001
Consumer's City: DRAPER Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL18531H Date added to File: May, 25 2021
Date Complaint Received: Feb, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2001 honda odessey. 2 weeks ago while driving the van began shifting hard up and down. it was very frightening. my children were in the car with me and i went to turn left and pushed the gas pedal down to go before a car came and the car would not move forward!! then the car suddenly shifted sending us forward unexpectedly. i did not want to chance anything happening and took it right into a transmission place. they told me the transmission would need to be rebuilt or replaced. i was surprised because it was such a new car and was supposed to be "reliable" . also, i had another car where the transmission failed and the effects were not so sudden and freightening! i was very disappointed when i began to research my problem and found out that there were many problems with this transmission. i was even more upset when i contacted honda and they told me that there was no recall, only a "goodwill" warranty. then they told me that i could not take advantage of this warranty because my car was initally purchaced in canada and they will not honor the warranty. she proceded to tell me that they will only fix the car if the nhtsa tells them they have to issue a recall. i thought a honda was a honda. i am even more frustrated in reading other accounts where replaced and rebuilt transmissions did not fix the problem. *ak