Consumer Complaint Detail

GMC / SAFARI / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001270693 Incident Date: Apr, 02 2001
Consumer's City: WEST VALLEY CITY Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SAFARI Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:torsion bar
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEL19W0SB Date added to File: May, 25 2021
Date Complaint Received: Apr, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When right front torsion bar on all wheel drive minivan was replaced two years ago, van began exhibiting unstable, extremely sensitive, and dangerous handling characteristics at highway speeds. replacement of tires, two sets of shock absorbers, and multiple realignments at my expense did not solve this problem. if i had needed to make an emergency evasive maneuver under these conditions, my van would very likely have rolled over. when left front torsion bar was replaced this week, i was informed that gm had developed a new torsion bar design, and that i was now required to replace both left and right bars if either failed. this dual replacement finally solved my handling problems. the manufacturer should recall and replace such defective parts free when they endanger passengers! i have paid for replacing three defective torsion bars over a two year period. *jb