Consumer Complaint Detail

LEXUS / RX300 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001273097 Incident Date: May, 01 2001
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX300 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT6HF10U8X0 Date added to File: May, 25 2021
Date Complaint Received: May, 04 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 29 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission failure with 1999 rx300. my transmission is shot. we only have 85,000 miles on the car. the dealership is telling me that we should have changed the transmission oil more frequently. however, we were never approached with this recommendation during service visits. the vehicle has always been a little sluggish. we bought the vehicle in ca and two years ago moved to nc. during one of our first service visits, we asked them about the performance. the service staff at the time told us it was inherent to the design. even worst, we bought the pre-own vehicle in ca. we were told that it was throughly inspected. they even presented a inspection certification certificate. we i presented this certificate to the dealer in nc, they are telling me that it does not match the vin for my vehicle. also, they can not track any information of this inspection in their internal network. now i have a castistrophic failure on a vehicle that i bought for $30,000 with only 85,000 miles!?!? please help with any recommendations. thanks.