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NHTSA Complaint Number: 001278385 | Incident Date: Aug, 14 2001 |
Consumer's City: | Consumer's State: UN |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: WINDSTAR | Model Year: 1996 |
Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2FMDA5140TB | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I maintained my windstar properly. it began to leak coolant and engine light. ford dealership stated it needed a new engine. due to faulty head gasket causing leak of coolant. ford canada agreed to cover some of the cost but not all of it. said if i declined their offer they would withdraw all offers. so i took it. i couldn't afford the bill as it was. i have since seen a small claims court in quebec found that ford was responsible for the repairs related to the head gasket. i have contacted ford canada customer complaint center. and told they will not reimburse me for the expenses. and that although they lost the complaint in quebec in all other canadian proviences they have one. even a class action suit. why would they pay a portion of the repair if they were not responsible??? i feel they are responsible for the full cost of the engine repair. |