Consumer Complaint Detail

DODGE / VAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 001283307 Incident Date: Dec, 03 2001
Consumer's City: HANOVER Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:front underhood
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2B7HB11X21K Date added to File: May, 25 2021
Date Complaint Received: Jun, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 02 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Verizon communications 2001 dodge b van with 4827 miles. the van was parked in a customer's driveway while the driver performed phone repairs inside their house. the customer noticed the van burning. the fire department extinguished the fire. an investigation by trooper investigative services concluded that the fire was electrical in nature and started in the heater box area of the van. results of a fire investigation by dodge have never been released to verizon. verizon has experienced many blower motor failures and blower resistor failures in this model vehicle. verizon has experienced similar fires in this model vehicle and feels that these fires warrant further investigation. *ak