Consumer Complaint Detail

TOYOTA / RAV4 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001292440 Incident Date: Jul, 15 2001
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: RAV4 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEGH20V110 Date added to File: May, 25 2021
Date Complaint Received: Aug, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 02 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a brand new 2001 toyota rav4 from cox toyota in burlington, nc in november of 2000. the vehicle had 28 miles on it when i bought it. in may of 2001 i had my 15,000 mile service done at cox toyota and everything was fine. in july of 2001, the check engine light came on and that day,7/16/01, i went to cox toyota to have it checked out. they told me it was just the o2 sensors and i didn't need to worry about it. being that i have a degree in english and not auto mechanics, and i was dealing with the dealership, i took their word and left it alone. they were able to turn the check engine light off, even though they didn't fix anything. later in 2001, the check engine light came back on and i went to toyota of durham to have it checked out. i went to them twice about it and they told me that nothing was wrong with the vehicle and it was just the light itself. so the light just stayed on, and since i was told to basically ignore the light by two toyota dealerships, that's what i did. now i am having a problem passing the nc vehicle inspection, because of this problem. fred anderson toyota in raleigh, nc told me in may of 2004 that it'll cost 1,945.00 to fix my car in order to pass inspection, and the o2 sensors are the root of the problem. my car isn't performing as it should and it may have permanent engine damage. i am working with a mechanic in elon, nc to get the problem fixed. he has taken the time to learn what will solve the problem with the sensors, so it can pass inspection. if cox toyota had fixed my car when i brought it to them in july 2001, i wouldn't be having these problems now. *ak