Consumer Complaint Detail

FORD / RANGER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001297763 Incident Date: Apr, 15 2001
Consumer's City: PARKER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTCR15X3VT Date added to File: May, 25 2021
Date Complaint Received: Sep, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 1998
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Multiple failures of front rotors- stepped on brakes- and pulses and shakes, removed tire to check rotors- rotor cracked- same scenario each time- pass side 1st time 30k (august 1999), 2nd time 48k(april 2001) , 3rd time 58k, pads failed- replaced nov 2001, and jan 2002- replaced caliper and pads.- now has 84k and so far ok. 1st time changed by ford under warranty- 2nd time 18 months later- ford dealer charged $600 + for new rotors- 3rd and 4th time i changed - along with caliper -each time dealer asked to check to make sure that whatever is causing the rotor to fail- please correct- each time they say - just a bad rotor----and when the 48k failure occured- ford claimed to not have a record of the repair- though it was done under warranty-finally after the 3rd failure- figured it made more sense to fix it myself- rather than pay a dealer $650, and have it fail again in 18000 miles. *ak