Consumer Complaint Detail

CHEVROLET / EXPRESS / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001303834 Incident Date: Oct, 07 2001
Consumer's City: BELLMORE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: EXPRESS Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GBFG15MX11 Date added to File: May, 25 2021
Date Complaint Received: Oct, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 07 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 chevrolet express conversion van that has been nothing but grief since i bought it. it has already gone through 3 sets of brakes we have complained since day one about the braking problems with the van. my husband had an accident due to brake failure on the way to the dealership when he first bought the van. it seems when you due conversions on these vans you are adding almost 2000 pounds to the original weight but they never upgrade the brakes to accommodate the additional weight and the brakes wear out faster and the van is harder to stop. made complaints to gm they said go to the dealer the dealer said nothing was wrong or stated the conversion company was at fault vicious run around and nothing got accomplished we are waiting to get into court because we refused to pay for new brakes after we were told there was nothing wrong until the warranty ran out and they charged us $600 for brakes . the gear box fell out of the van the first day we bought it. there were other problems too gm does not stand by their products nor do they upgrade parts to accommodate any added weight or changes to the original body or engine. *nm