Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001303941 Incident Date: Feb, 28 2001
Consumer's City: HINCKLEY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GJ44G3YB Date added to File: May, 25 2021
Date Complaint Received: Oct, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front disc brake pad (specifically the exterior pad on the left side of the vehicle in my case) wears very fast relative to the rear at a rate of once every 10k or fewer miles for the front versus once in 125k miles for the rear. my problem is so severe that i have to watch wear closely and will swap the left front pads with the right front pads to keep from having to get a new set every 10k miles. chrysler mechanic inspected brakes and said that everything was moving correctly but suggested i change rotors and brake pads. i told him i just did within the last 10k miles.. he suggested i use chrysler products. i told him the oe was chrysler and they too had the same problem. have watched other chysle/dodge mini-vans like the grand voyager, voyager and grand caravan on the road and have noticed the same wear (as it permanently stains the front hub caps with brake dust and rust while other hub caps don't get stained) . rear brakes are essentially not engaging and stopping the car. safety concern- several times i had trouble stopping as the front brakes overheated (could smell them smoking) and the brake pedal faded. have climbed up on other cars at stop lights as the car does not stop in the normal distance. several near misses on rear end collisions. *nm