Consumer Complaint Detail

DODGE / NEON / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001303990 Incident Date: Nov, 26 2001
Consumer's City: GRANTSVILLE Consumer's State: UT
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Oct, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took vehicle in to repair shop after noticing an oil leak. they told me at first it was normal leaking from routine oil change. then thanksgiving day 2001, at freeway speeds (75 mph) the head gasket blew. oil went every where. i had oil even in the coolant system. took to my personal mechanic, he told me he has seen this many times before with neon's. final price to fix problem 987.36, head gasket replaced coolant system flushed out, etc. now i need a new radiator because of it. seems to be common with this year of vehicle. my friend had a 1998 dodge neon that the head gasket was recalled in and she was able to get it fixed for free. obviously for consumer satisfaction it would be in chryslers best interest to acknowledge, at the very least, that they have produced a less than satisfactory engine component in the 1997 neon. what i would like to see is that some of the money, if not all, is refunded back to us. otherwise i am satisfied with my neon. it is out of commission right now due to needing a water pump. i purchased the vehicle december 20th, 1996 and have been the only owner. *ak