Consumer Complaint Detail

AUDI / A6 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001314004 Incident Date: Dec, 31 2000
Consumer's City: LEXINGTON PARK Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUBA34B1XN Date added to File: May, 25 2021
Date Complaint Received: Dec, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For the past several winters, my 1999 audi a6 2.8 quattro has had a failure in its cruise control mechanism. when ever it gets cold the cruise control often does not engage, and if it is really cold it may disengage after running for awhile even on level pavement (i.e. not undo engine strain-normal for disengagement). the major problem lies in that, at least twice, even though the cruise control has not been made to engage on prior attempts, it has engaged latter on its own, without prompting, bringing the car up to speed. case in point: one time when coming into a residential area, it suddenly engaged, and started to try and come up to highway speeds. the dealership has tried several attempts to rectify this fault, but has been unable to find a solution. i have even offered to drive my car up to their national headquarters for their engineers to look at. now audi usa, will do no more toward this effort, in what i consider a serious and possible dangerous matter. *jb