Consumer Complaint Detail

DODGE / DODGE / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 001314682 Incident Date: Apr, 25 2001
Consumer's City: CHESTER Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4FP2530TR Date added to File: May, 25 2021
Date Complaint Received: Dec, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 12 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Serious transmission problems, 4 months after i bought the mini van it had to be serviced, which was covered under the 24 months/24000 mile extended warranty that i purchased with the vehicle for $1495. 2nd visit on 9/24/01 trans slipping in 3rd gear. per mechanic the snap ring snapped and needed to be replaced. again the transmission went on 8/26/02. it needed a rebuilt & reconditioned 6710 transmission & rebuilt/reconditioned torque converter also a filter totaling $1588.99. on 2/26/03 returned back to the shop for a blew rear differential & passenger side axle totaling $609.50. i was told that this wouldn't be covered under the lifetime warranty that i have on the van because the van got stuck in the snow and i caused it to blow, which is ridicules. now the shop that i got the work done at is out of business and now at a new location under a new name with the same person there. i was told that my lifetime warranty wouldn't be covered at the new location and that i would have to pay for any repairs needed on the transmission. the company that did the work where i received the lifetime warranty on the transmission is moje, inc. goodeal motors & transmissions located at 1730 macdade blvd., folsom, pa 19033; (610) 583-1101. the new name is motors & transmissions. location is at 2500 washington ave., phila. pa 16146; (610) 583-1101. *ak