Consumer Complaint Detail

JEEP / CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002000647 Incident Date: Jul, 11 2002
Consumer's City: MCHENRY Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S31C Date added to File: May, 23 2021
Date Complaint Received: Jan, 25 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Complaint received via e-mail. i have had a consistent problem with my brakes since i brought it. the first failure occurred at 9012 miles. dealership replaced the front calipers and rotors. then at 18811 miles dealership resurfaced the front and rear rotors because they were warped. at 24,806 miles the failure recurred. dealership replaced all 4 brake rotors. currently, at 32,000 miles the failure recurred, but the vehicle was out of warranty. the manufacturer, dealership, and other jeep owners informed me that this was a design flaw that occurred in the earlier and some later model jeeps, but has been modified in 2005 model.*ak the consumer stated that the vehicle was taken in for repair three times while under warranty. the engine light was on for one week. the low coolant light comes on when the vehicle is started (cold) and goes off when the vehicle is warm. *tc