Consumer Complaint Detail

GMC / SUBURBAN / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002001583 Incident Date: Jan, 29 2002
Consumer's City: PLYMOUTH Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 14 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This concerns nhtsa action number : ea99011. i had a steering module that failed. prior to replacement of the module, the steering wheel would periodically jerk as if to increase the rate of turn significantly when i was in a turn, either left or right. after replacement of this module at the gmc dealership (at about 50,000 miles, as i recall), the jerking instantly stopped. i now have about 111,000 miles, and the same jerking has begun again (at about 100,000 miles) from time to time. if a driver unfamiliar to the propensity to jerk in turns was driving, i could definitely see where the unexpected jerking may cause them to lose control. the latest jerking comes and goes and is not very consistent from week to week yet. when it gets more consistent, i will ask the dealership to replace the module. i don't presently recall for sure, but i think i may have paid for having the sensor module replaced the first time. the incident date below is an estimate, since i don't have my records of the first steering module replacement with me as i am filling out this form. also, the purchase date was in january, 2000, but i don't recall the exact purchase date and don't have my purchase records with me.*ak