Consumer Complaint Detail
CHEVROLET / SILVERADO 1500 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002001666 | Incident Date: Dec, 23 2002 |
| Consumer's City: | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 1500 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNEK13R2XJ | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am writing to convey my extreme disappointment in the quality of chevrolet vehicles. we own a 1999 chevrolet, tahoe which we bought new. on december 24, 2002, our transmission went out at 103000 miles. as a result, we had to have a new transmission installed at a cost of $2,646.72 plus the cost of renting a vehicle. we drive about 25,000 miles per year. we do not do any towing, we do not use four-wheel drive except in the winter, and we take good care of our vehicle. since this incident, this transmission we had replaced has failed again, fortunately about 2000 prior to its 50000 mile warranty. i am still trying to understand how this is happening. we do not abuse our vehicle and we drive like any regular person does. oh yes, poor engineering. furthermore, about a year ago, we had to replace the intake manifold gasket on our engine which cost us $700. not only that, when we took the tahoe to have the 2nd transmission fixed, i asked if our cracked door handle was the result of a break-in. the technician chuckled and said that was common. he even had the audacity to blame it on the consumer for not using the door handle properly actually showing us how you had to lift and. seems to me that this is poor engineering. i even went so far as to contact several chevrolet dealerships who unanimously agreed that a transmission on these vehicles should last at least 200,000 if not the life of the vehicle. i?m not sure what anyone else expects from their vehicles, but we do not expect a major component, like part of the engine, to blow at such low mileage. i did make my voice heard by writing a letter for the 1st transmission they put in, but all they could offer me was $1000 loyalty voucher towards the purchase of a new gmc product. if they can't make good on my first gmc vehicle, then why would i buy another? in closing, i need to make my voice heard so people don't buy gm products.*ak |