Consumer Complaint Detail

JEEP / LAREDO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002006911 Incident Date: Oct, 06 2002
Consumer's City: WARRENSBURG Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S51C Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 06 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When braking at speeds of approximately 30-35 mph and above, there is a very noticeable pulsating, shaking sensation from the front end. i first noticed this at about 12,000 miles. chrysler replaced the front brake pads, calipers, and rotors with an upgrade kit--a kit specifically assembled for this problem. the service rep at the chrysler dealership told me that this has been a problem because as the jeeps had become larger and heavier, the braking system had not been redesigned to handle the added weight. the upgrade kit worked a little longer than the original parts, but now at 29,000 miles--only 17,000 miles later--i am experiencing the same failure again. the chrysler dealership has verified that the rotors are warped again and need to be turned or replaced yet one more time. in talking with the service reps at chrysler, i have basically been told that i can look forward to this failure of my brake system approximately every 15,000 miles. correct me if i am wrong, but aren't brakes a fairly crucial component of any vehicle? so much in fact that they are not offered as an option--they come standard on every vehicle.*ak