Consumer Complaint Detail

BUICK / LESABRE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002007048 Incident Date: Dec, 31 2001
Consumer's City: LECANTO Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HR54K6YU Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Since purchased new, a 2000 buick lesabre has had all four power window regulator assemblies fail without warning, i.e., the windows stopped working,(not all at one time, but over the intervening years) creating a safety problem in the event of a need to evacuate the car, to conduct business at a toll lane, for example, or to respond to a police traffic stop. and the driver's window has failed a second time, after having been repaired by buick, for a total of five failures of the same electrical/mechanical system. buick replaced the first assembly under warranty. the next three repairs cost approximately $435 each at buick. the fifth repair was done at an independent repair facility at a cost of $333. the independent shop and several other sources have anecdotally related many other incidents of an obviously defective electrical/mechanical system. buick has acknowledged some liability and has agreed to reimburse about 50% of the repair costs. however, i believe that this problem is a safety issue and/or a significant product defect that should be subject to recall.*ak