Consumer Complaint Detail

FORD / EXPEDITION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002014900 Incident Date: Jan, 23 2002
Consumer's City: SAN JUAN CAPISTRANO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seat belts:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU15W62L Date added to File: May, 23 2021
Date Complaint Received: Apr, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 23 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford contacted me today responding to my email regarding my seat belt that has been false latching since i bought it on 1/24/02. the man verified the attempts i'd made at dealerships in fixing the problem, and that the only thing i desired was for my seat belt to be fixed. when he came back to the phone, he said any safety warranty was voided because the mileage was over 50,0000, and the recall was for 2001 fords. when asked about all the paperwork from dealerships documenting their evaluation of the seatbelt problem going back to 1/02, he said to try to take the car back there. [i have and they told me to call ford]. *ak