Consumer Complaint Detail

PONTIAC / GRAND AM / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002024032 Incident Date: Mar, 18 2002
Consumer's City: FARMINGTON HILLS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE12E5XM Date added to File: May, 23 2021
Date Complaint Received: Jun, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 25 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 grand am,purchased new. less than 35000 miles. in march as i was backing out of my drive the entire front right of my car literally "fell" with a deafening bang. upon service we found that the spring had broken and punctured my tire. it was embeded in the tire and was difficult to remove. if i had been driving my car down the road in traffic i probably would have been killed. the impact of just backing out of my drive was jolting and terrifying. then to make matters worse as i was making a left hand turn onto a subdivision street from a major road june 7, 2005, i heard and felt a loud bang once again. i immediatley stopped the car as people ran to see what happened and if i was ok. laying in the street was a piece of coil. this time it was the back right spring which broke. fortunately it did not pierce the tire and i was able to get the car off the road. at this time i refuse to drive this hazardous car. it is costing plenty to have the rest of the springs on the car replaced. this should never have happened especially with such low milage and routine maintainance. i do not feel that it takes a death to investigate this further. this is apparently a documentated long standing problem according to the records i have researched. i did make sure that the new springs purchased were a different batch and isn't it sad that dealers are stocking these springs because they were apparently fractured internally when installed when the car was built.