Consumer Complaint Detail

DODGE / CARAVAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002026874 Incident Date: Nov, 18 2002
Consumer's City: DRAPER Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP25G1YR Date added to File: May, 23 2021
Date Complaint Received: Jun, 30 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: caller had to have the main belt on the engine fixed 6 times. when the belt came off she lost control of the steering, and the engine became red hot. caller stated while driving, the belt came off the steering and froze. the consumer couldn't turn the wheel. dealer said every time caller brought in the van, the belt was replaced, but the problem recurred. dealer did not know why this was happening so many times. manufacturer said dealer was doing all they could, and there was nothing else the manufacturer could do. caller had it towed 5 times. a few times the belt was just slipped back on until they got to dealer. dates of towing ere: 11-19-02, 2-19-03, 4-15-04, 6-19-04, and 6-30-05. dealer said this was not the only van they saw with this problem. caller stated the speed varied when the belt came off.*ak