Consumer Complaint Detail

BUICK / PARK AVENUE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002027361 Incident Date: Dec, 31 2001
Consumer's City: HENDERSON Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW54K814 Date added to File: May, 25 2021
Date Complaint Received: Sep, 25 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle shifts hard in gear after the initial start up. consumer had the vehicle towed and checked at the parent company. the transmission went through several tests but the problem could not be duplicated. since that time, the solenoid and transmission have been replaced. one week later the transmission failed and had to be completely rebuilt. again, while driving, the vehicle made two hard jerks and would barely move. when putting vehicle in reverse it will hit hard twice and go backwards, when putting it in forward gear it will take off slowly. after traveling for a while, the check engine light illuminates and the cruise control will not work once the light has illuminated, if the vehicle is shut off for an hour or so, the problem will rectify itself until the vehicle is drivin 15-20 miles, then the same process occurs all over. *jg