Consumer Complaint Detail

FORD / EXCURSION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002028208 Incident Date: Aug, 25 2002
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:caliper
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43F12E Date added to File: May, 25 2021
Date Complaint Received: Dec, 25 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Feb, 17 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the differential goes in and out of alignment on is own, the a/c was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, a/c and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. nlm