Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002031397 Incident Date: Jul, 28 2002
Consumer's City: ADA Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP44342R Date added to File: May, 23 2021
Date Complaint Received: Jul, 31 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Headlamps fail while driving at night. sometimes flicker and come back on. we don't drive much at night, we have owned this van for about 3 months. we have driven it 5 or 6 times at night, and we have had headlight failure 3 times. after the 2nd incident, we took it back to the dealer. they said they couldn't find the problem, but they flashed the vehicle computer memory. the first two times we had the problem, the lights flickered and came back on. the last time we had the problem, the lights went on/off several times (3 or 4) in a span of about 5 minutes. i also noticed that the switch inside the vehicle is getting hot during headlight operation. *jb