Consumer Complaint Detail

JEEP / LAREDO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002035808 Incident Date: Jun, 30 2002
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LAREDO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48S32C Date added to File: May, 23 2021
Date Complaint Received: Aug, 24 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 15 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: dt: the contact owns a 2002 jeep grand cherokee laredo. the contact has 37,000 miles on the vehicle. he states that chrysler has replaced the rotors six times and cut them down twice. they were doing this repair under warranty, and now his experiencing this problem again. warranty expired, and they will not do it anymore they told him it would cost him 235.00 to replace. chrysler told him that they had gone above and beyond and that was all they were going to do with the vehicle. talked to several other people with the jeep vehicles and they all have been having the same problem. the contact stated that after 3000 miles of driving the vehicle began to have this problem. between 3000 miles-5000 miles miles the rotors warped and needed to be replaced. *ak