Consumer Complaint Detail

FOUR SEASONS / 94474 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002038213 Incident Date: Jul, 13 2002
Consumer's City: NORTH LITTLE ROCK Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: STANDARD MOTOR PRODUCTS, INC.
Model Name: 94474 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:other:owners/service/other manual
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8ZK5271XZ Date added to File: May, 23 2021
Date Complaint Received: Sep, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my saturn sl2 4-door brand new in 1999 with only 10 miles on it. it was a perfect car until it overheated one day. i called the dealership service department and they told me to use only dex-cool in my engine. so i walked and purchased some and went on my way. since that time my engine continuously gets overheated, i have had to replace the water pump, the radiator cap and now the dealership has told me that i have a cracked radiator head with warped gaskets which will cost too much for me due to my being on disability. my car only has 94,000 miles on it and i have it serviced regularly. i feel that dex-cool or the dealership should be held responsible in fixing my vehicle to no fault of my own. *jb