Consumer Complaint Detail

VOLKSWAGEN / SEAT BELTS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002040814 Incident Date: Jan, 09 2002
Consumer's City: STAMFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: SEAT BELTS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9BWGK61J624 Date added to File: May, 23 2021
Date Complaint Received: Sep, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. transmission control module failure. car was not able to start. was towed for repair. this chip has been replaced twice. 2. car began making severe jerking movements, randomly. usually these jumps occur within the first 10 minutes of driving the vehicle but can occur later. the severity of the jerks is also variable. 3. the car was in the shop for over a month. the problem was not corrected. 4. the car consumes an unusual high amount of motor oil (more than a quart approximately every 1,000 miles). 5. vw was running a oil consumption test but they insisted the consumption level was normal for this type of engine. the problem still exists. i have been experiencing numerous mechanical problems with the vehicle soon after purchase in 2002. i have always tried to negotiate with vw. i have written letters and they have been reluctant to solve the problem in a satisfactory way. i have read about the lemon law but my time allowance has expired. the car is still under warranty until january 2006. in addition to the engine/ transmission problems, i have had problems with all my windows rolling down automatically as i try to close them. there was a recall on this. this has been examined over 5 times. the panels were replaced. the problem still persists. i am not able to give an exact date of an incident because there are many. all of these dates have been documented. i am giving a date of january 2002 as the incident date (when the car was purchased). i feel vw has evaded responsibility in correcting the problems and has created an unsafe vehicle. the number of failures and the inability to correct them is unacceptable. i feel my problems were not addressed seriously and were dismissed without concern for my safety and public safety in general. *jb