Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002046460 Incident Date: Aug, 31 2002
Consumer's City: FREDERICK Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C12U Date added to File: May, 23 2021
Date Complaint Received: Nov, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 toyota sienna xle-original owner. brakes have squeaked since around 5000 miles. dealer says 'sienna's brakes just squeak" and shrugged their shoulders. didn't even inspect brakes. had brake pads replaced with top of the line pads in aug 05. left the parking lot and they continued to squeak. every time the brakes are applied. passenger in the rear stated it was very loud in the rear, however, i hear it very pronounced as the driver. called toyota another time and they said this is not a safety issue, so there is no recall, etc. on 3 occasions, when brakes pressed suddenly, the brake pedal jumps and wouldn't allow me to press brakes further. scary. brakes don't just squeak. i wish i would've discovered this website before my warranty was up. now, with 58000 miles on my van, i feel they wouldn't do anything. i brought my concerns 3 times with in 5k-25k miles, and was ignored. i wish i would've pursued this earlier. i would've traded this vehicle in a heartbeat, however, i don't have a payment, so that is why i've chosen to live with the squeaking. it is very very very stressful. and very very annoying. (this complaint is for a sienna, not a sequoia--the complaint only had the sequoia as an option while i was entering data/complaint info)(??)*jb