Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1996

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002050296 Incident Date: Dec, 04 2002
Consumer's City: MILWAUKIE Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1B4GP54R5TB Date added to File: May, 23 2021
Date Complaint Received: Dec, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 08 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 12/5/2002, my husband & i were sitting at a red light in our 1996 dodge grand caravan when we were rear-ended by a ford taurus. being lower to the ground than the caravan, the taurus hit the dealer installed tow bar causing the frame to buckle above both axles & minimal damage to the body of the van. the case for recovery of medical bills & wages lost is now coming up & we found out that they are claiming that we were hit between 8-10 mph. i talked with someone in your legal department & she told me to see if chrysler could give me info on the strength of that frame & if not, to file a complaint. we heard back from chrysler this morning & they said that they couldn't help us. *nm