Consumer Complaint Detail

ACURA / RSX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002051341 Incident Date: Jul, 14 2002
Consumer's City: SYKESVILLE Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: RSX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JH4DC53062C Date added to File: May, 23 2021
Date Complaint Received: Dec, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 11 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is for a 2002 acura rsx; oil consumption issue. since i've owned the car, it has been using about 1 1/2 quarts of oil each 3,000 miles. i've contacted the local dealership, who is working with me to collect usage data with each oil change and the acura consumer help line. the acura consumer help line is very rude, not very helpful and seems to not want to give me statistically correct information with this problem. i've had 2 high performance honda crxs for upwards of 150,000 miles and neither had the usage issue as this rsx. without resolving the issue, it is likely that the engine could wear out or cause other related problems. i am looking for acura to look further into the problem, do further testing, give me an explanation to my satisfaction and change the engine, as this is not a usual problem, from what i understand. at this point, because acura doesn't appear to want to deal with this issue, i am verbally warning other possible buyers away because of the oil consumption and the lack of consumer respect and courtesy from the acura consumer help phone line. i think acura knows there is an issue and wants me to foot the bill when the car fails before its time. *nm