Consumer Complaint Detail

PONTIAC / BONNEVILLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002065299 Incident Date: May, 01 2002
Consumer's City: HARRISON TOWNSHIP Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX54K524 Date added to File: May, 23 2021
Date Complaint Received: May, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 27 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 bonneville. twice during the extended warranty period, the dealer repaired and replaced bearings in the steering mechanism because of clunking, banging, rubbing noises and play in the steering. at 87,000 miles, it began happening again. this time they said it was a defect that they didn't have replacement parts on and now the fix was to change the oil in the mechanism with a heavy duty oil at $160. it lasted 3 weeks. they have no idea how to fix the problem. when i contacted gm customer service they said there was nothing more that could be done. this has become a safety concern due to the sloppy steering that increases as the noises increase . *nm