Consumer Complaint Detail

HYUNDAI / SANTA FE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002073309 Incident Date: Aug, 14 2002
Consumer's City: Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC13D02U Date added to File: May, 23 2021
Date Complaint Received: Jul, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 20 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased "new" it took over six hours to deliver the vehicle on site. 1.)the "security system failed returned to jim ellis; "no correction" to date. 2.)several other defects existed: battery failed leaving me stranded at least twice, brakes ware quickly and repeatedly require repairs, heated seats on at "all" times, the temperature remains on "celsius" rather than on than "fereinheight" temperatures, clock won't set to current month,date, year. 3.)the 10 year;100 mile warranty is disregarded/minimized; from 24,000 miles. 4.) while in for defect review; the car has been returned to me from 2 dealerships with "dings" up and down the side; dents on corners(physical damage). in addition repairs weren't made and managers looked the "other way" and failed to return calls or respond to letters. also the "check engine" light became a new issue and defect initiated the evening the vehicle was returned home. was told to anticipate engine trouble to be initiated in the near future despite the oil change date being within limits. was told that excessive oil existed and blamed me. then demanded i pay several hundred dollars "before" they'd release car to me.(needed for work). mgrs were defensive and shut down regarding information. 5.)the "recalls" aren't recognized or corrected on 1st,2nd, or 3rd request-i'm told by the dealership they don't have the computer to do it. *jb