Consumer Complaint Detail

BMW / 323I / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002083375 Incident Date: Sep, 12 2002
Consumer's City: MCKINNEY Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 323I Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBABM3345YJ Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car type - 2000 bmw 323ci miles when purchased new - 23 miles when first incident occured 29,725 miles sept 13th, 2002 miles when service call opened 31,018 - october 23, 2002 i noticed a swooshing noise close to my steering column and subsequently turning my car became more difficult. this lead to substantial grinding/winding noise when i turned the vehicle. power steering then went out altogether and vehicle was towed to the nearest bmw service center (san antonio, tx 180 miles away). bmw center- san antonio replaced the power steering pump and other related components under warranty. this issues has reoccured four times, approximately 1 once a year and again on tuesday october 24th. the power steering pump has been replaced 4 times and it needs to be replaced again according to the service write up. now from the reoccuring damage, i have to replace other related components at my expense - $1846, since my car's warranty is expired. please help. joe ugarte . *nm