Consumer Complaint Detail

BMW / 528I / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002086021 Incident Date: Dec, 31 2001
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: 528I Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBADM6331XB Date added to File: May, 16 2021
Date Complaint Received: Jan, 01 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver's interior door handle, which is plastic, broke completely off as i tried to exit. i contacted the local bmw customer service rep and was told that this was a common problem on these vehicles, however, i recall has not been issued. he suggested i pay to get it fixed and retain the receipt in the event of a recall. i requested the number for the bmw customer care in order to document the failure. bmw customer care stated that the problem was unknown to them and they did not anticipate a recall. although this incident occurred under normal usage, in the event of an accident it could have fatal consequences, furthermore, i am forced to drive my car without a interior latch until i can get in for a scheduled appointment, ie. 3 weeks.